SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouses all over the world will be shipped by, USPS, ePacket, or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-25 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Puerto Rico |
14-30 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 4 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
If you did not receive the product within the guaranteed time( 65 days not including 2-7 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused and unopened.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Its hips for free (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://itshipsforfree.com
Please do not send your purchase back to us unless we authorise you to do so.
perfect for my notes
Amazing just like the photos
Great notebook made of quality paper. Shipping was faster than said. I will be buying more of this notebooks in the future. I would made review sooner, but I did not have time.
Very cool , I received it in good condition. Thanks to the store!
Notepad came before the declared delivery time, well packed. Slightly attached in the upper left corner, but this is a trifle and does not catch the eye. I'm very happy! For a long time he wanted!
It arrived in perfect condition and seemed very good product to me, although the terminations are not very good as, but it performs its function perfectly.
Just what the description says his paste is soft, I arrive perfectly packed, the leaves are thick, I loved it.
As in the photos, very pretty, thank you very much!!!
I'm delighted. Very beautiful book. It is a pleasure to write on such paper. Drawing with watercolor, for example, will not work-for paints, the sheets are thin. But for notes, notes the most)
Lasted long before the inside was but can because of all that's going on now is throughout the world. No further complaints about the product itself
Simple. Expensive. But quality.
Great! But less than A5 format
it's good for writing a dairy, but not for watercolor painting cuz the paper is too thin, good for sketch with pencil, it was well covered and shipped
Order came quite quickly, but the book arrived damaged. The gold edges are going to come off. I am generally happy with it, though.
Beautiful notebook with beautiful golden slices! Delivered with care and in less than 10 days! Thank you to the store! I highly recommend!!!!
Limit delivery speed! Super!!!! The thing is decent. Sweet affidaviation in good English on the fly
Super
Leather cover firmer, side golden leaves look almost aged. Arrived sooner than expected.
With the form of a notepad is very beautiful, I really liked it, it matches the store's photo. Unfortunately, when the delivery slightly clenched in the upper left corner. The paper is thin, textured (with villi), rough, slightly cream. Stitched threads, opens well. Visually when ordering on the photo it seemed to me smaller in size, but I'm glad, that he was bigger. Gold coating gets dirty. The dimensions are according to seller description 12x17,3 cm except notepad thickness, instead of the said 5 cm notepad 3,5 cm thick, but still looks thick. I went to Kiev in 19 days. I did not communicate with the seller. The order is very satisfied.
I just got it! So gorgeous!
Thank you!
Very beautiful, was good ver spatula, it is well processed. A beautiful diary
Excellent Notepad, very high quality.
good job. well packed.golden pages. nice product.
Just as described. Bit smaller than I thought. fast delivery. thank you