We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouses all over the world will be shipped by, USPS, ePacket, or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-25 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Puerto Rico||14-30 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 4 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
We do not issue the refund if:
Please do not send your purchase back to us unless we authorise you to do so.
Bellino and done well… advice to buy
Perfect, thank you
Delivery three weeks. Cool forms. Corresponds to the picture and description.
article conforme à la description
Made some chocolates. They are very nice!
perfect for Christmas chocolate
Very lovely and made really well… i have already made the first chocolates
Fast shipping! Thank you very much :)
Very pretty I recommend
Molds like the description. Easy to use.
Very good thank you
Top top top
Received in time. Conform to the description Never tried yet
Super fast shipping. The goods is excellent
Well received my parcel thank you
Came in about 2 weeks in Mo. The whole thing. Not yet.