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Not standard size, please do not choose directly by size, the only way to allow your children to wear the right shoes is to measure the length of the child’s feet.

For comfortable shoes, the length of the insole needs to be about 1cm longer than the foot.

Select the corresponding shoe size based on the results obtained

The following figure is the method of the measurementThe foot must be stepped on the ground, otherwise, the measurement result will be shorter than the actual one.

foot Length + 1 cm = insole Length

Shoe Size 4.5 —- CN Size 21 — insole Length 13.5 cm( 5 5/16 inch), fit for foot Length 12.5 cm( 4 59/64 inch)

Shoe Size 5.5 —- CN Size 22 — insole Length 14.0 cm( 5 33/64 inch), fit for foot Length 13.0 cm( 5 1/8 inch)

Shoe Size 6 —- CN Size 23 — insole Length 14.5 cm( 5 45/64 inch), fit for foot Length 13.5 cm( 5 5/16 inch)

Shoe Size 6.5 —- CN Size 24 — insole Length 15.0 cm( 5 29/32 inch), fit for foot Length 14.0 cm( 5 33/64 inch)

Shoe Size 7.5 —- CN Size 25 — insole Length 15.5 cm( 6 7/64 inch), fit for foot Length 14.5 cm( 5 45/64 inch)

Shoe Size 8 —- CN Size 26 — insole Length 16.0 cm( 6 19/64 inch), fit for foot Length 15.0 cm( 5 29/32 inch)

Shoe Size 8.5 —- CN Size 27 — insole Length 16.5 cm( 6 1/2 inch), fit for foot Length 15.5 cm( 6 7/64 inch)

Shoe Size 9.5 —- CN Size 28 — insole Length 17.0 cm( 6 11/16 inch), fit for foot Length 16.0 cm( 6 19/64 inch)

Shoe Size 10 —- CN Size 29 — insole Length 17.5 cm( 6 57/64 inch), fit for foot Length 16.5 cm( 6 1/2 inch)

Shoe Size 10.5 —- CN Size 30 — insole Length 18.0 cm( 7 3/32 inch), fit for foot Length 17.0 cm( 6 11/16 inch)

1. Please measure your baby foot length by ruler first, then pick the correct size according to the above size chart by foot length. For example, if baby foot length is 19.5 cm, you can pick US size 1. If baby feet are fat, you can pick one size larger than usual.

2. The size number marked in shoe outsole is China size number, not European size.



We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouses all over the world will be shipped by, USPS, ePacket, or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-25 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Puerto Rico 14-30 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 4 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

  • If you did not receive the product within the guaranteed time( 65 days not including 2-7 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused and unopened.
  • We do not issue the refund if:

    • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
    • Your order did not arrive due to exceptional circumstances outside the control of Its hips for free (i.e. not cleared by customs, delayed by a natural disaster).
    • Other exceptional circumstances outside the control of

    Please do not send your purchase back to us unless we authorise you to do so.

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