SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouses all over the world will be shipped by, USPS, ePacket, or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-25 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Puerto Rico |
14-30 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 4 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
If you did not receive the product within the guaranteed time( 65 days not including 2-7 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused and unopened.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Its hips for free (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://itshipsforfree.com
Please do not send your purchase back to us unless we authorise you to do so.
As detailed, good quality, good store.
Good product. Recommended.
Good article + 10
Great product, same as picture and description, right size to put into the backpack to always carry if the bare essentials. Recommended
Very good and fast thank you
Good quality bag, shipping was fast and package well!
Bigger than expected
המוצר לא הגיע ולכן הוסכם על החזר כספי.
Looking good, a basic first aid case for basic wound management utilities. The case comes empty! You fill it up yourself! :D
N
Quality
Quality is good! Everything got in but back to back. There would be more .. Took for a car first aid kit! Pleased came quickly!
Holds the necessary supply of medicines, a rigid pleasant body. What you need if you go anywhere with a minimum of things
es del tamaño perfecto para el botiquin del auto
Quality at altitude, the goods came very quickly. Thank you store!
Packing is not ice, it was damaged. The store did not agree to return half ..
Big size
The first-aid kit is good, only the print leaves questions about the quality, most likely will spoil in a month. Yes, the kapets from him carry, I'll put it back) But for such money... Norms
Хорошая аптечка. Плотная. Дежурный набор таблеток поместился. Быстрая отправка. До Москвы доставка за 18 дней.
Everything is fine!