SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Puerto Rico |
30-60 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 95 days not including 2-7 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Its hips for free (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://itshipsforfree.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (95 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reliable store and product arrived in excellent condition
As description, working just a little dear whereas in trades are found rechargeable and this model is a batteries
Arrived very well packed and very quickly when compared to other international shopping.
Bien
Product conforms to the description, well packaged and received after only two weeks.
Perfect, beautiful, recommended
Product and good had problem with second month use ribbons began to stop working.
All items included. Some of them isn't working correctly, feels like one place just works or works very weak and i can't feel anything (wasn't on easy mode). Small ones works good. Don't know if it will work or it's just like that, used 2 times, after removing them i feel nothing, no pain or anything. But after all that, I will leave 5 stars anyway..
It takes a long time to.
Norms
I received the product complete thanks to the sailer, but I’m disappointed for how it works
Fast delivery well packaged. Not tried yet I will put an additional opinion.
The goods received safe and safe, was packed in a navel material, while not trying but I think it will work cool, store recommend.
Received well packaged. The product works well. I know the system. So it should give results. I just think it's a little low as intensity. It must be put to level 8/9 to feel the impulses that work. Received quite quickly.
Works perfectly!! And all gelzinhos came to me!
Very good product topppp!
It will.
Pretty impressed with what you get for the price. Works well and feels safe to use.
really fast delivery
For the truth that has many levels and you can see the change slowly. It comes super well prepared and packed without any blow.
It's cool. Everything works. It came in 10 days. Multiple modes. Sometimes, straight palpably sharahaut with current, it would be possible to be afraid, if not to know, that there are only 2 мизинчиковые batteries. Of course the petals are thin, but the meaning is not in them. Walking with them is just uncomfortable, K. Muscles twitch hard, and if on the couch lie norms. I do not know how to lose weight, but tone for sure. The husband adapted for massage of the waist. Normal. Recommend.
I ordered two, this one for myself and for my husband Blue in another store, so here's blue, really reduces muscles. And this one on batteries and at full power does not work very much. So, buy the one that you need to charge from the network, not on batteries.
Ok
Product quality is average, arrived in Uzbekistan in 85 days, all function work, just don't stick well, does not stick to the skin well, I recommend.
Looks very good